Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TRAINING FIEND SHOP (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trainingfiend.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
An excellent solution to make inserts on the fingers for the phone on the big and middle finger, because the index should be more potent, the size is right, as I wanted.
For playing airsoft will go, where the protection of the visors of the medium stiffness of the rubber, took the largest and on the left hand of the middle finger on the Strai
Gloves ordered the biggest, but on my hand straight in the butt, it feels not bad, the sensor works on the screen so-so
The order came on time. Quality is super. But my fault is that I forgot to specify the size, and it is by default the smallest. I will order exactly such but the size is already indicated))) bones rubber. Honestly, I'm happy.
Quality is good, it sits comfortably, seams like normal, Castet rubber, to beat hard does not hurt, you can break someone, the delivery was a little longer, in order.
All as in the description, the store respect
Normal gloves. Spill the page on the phone can be easily, but select the buttons to close, back and others will be problematic. The wrist seems a little short. For people with long fingers, it is probably better to take on a larger size, especially if you are on the border of two sizes. The width is fine. My fingers are short.
Gloves are comfortable. Approached the 11th size bought XL. The pads are good. I recommend the goods and the store.
Good!, just like the image XL is big for me, it must be L
Normally, but not as I would like for such a price
Very comfortable, fit in size
I will express my opinion that it may not be possible to submit with the opinion of other buyers or factory of the manufacturer. In appearance, the gloves are beautiful, sewn well, they sit comfortably on the hand, but the material from which they are made very thin, for rough physical work they are not intended. If you need them just for walking through the forest buy, if you do the shooting cooking, Buy good gloves, do not save.