We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TRAINING FIEND SHOP (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trainingfiend.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent knee pads for this price (2 980) quite compact, under the pants is not visible
무릎은 정말 잘굽혀지지만 상품의로고는 좀 저렴해보여 스티거 발랐습니다 몇주전 구매한 제품의 as로 목보호대 잘받았습니다
It came, the view suits, on the leg sit well. Let's see how they will be in operation.
The product fully corresponds to the description. I recommend the store. The delivery of sdeck was terribly long.
Look norms, from constant movements from the legs a little fall off! Let's see how much will live, well, for now 5 points!
Delivered in 8 days to Yakutia. Promptly. DONE QUALITATIVELY, the main thing that would be strong.
Moscow reached 10 days. I advise the store. Everything came safe and sound. In the kit comes with a cover, suitable for different size, on the sides of the size regulators. Suitable for both thin legs so healthy
Very well packed, I arrive exactly as requested, it takes 17 days. Very fast dispatch, and delivery
All good day, the knee pads came quickly, there is a courier delivery that pleased, the quality for such money at the level, I really hope that I do not have to check in out out
The parcel was delivered in 4 days to Tula 5post (in Pyaterochka). Packing norms. Description correspond. If you adjust the rubber bands, then do not slide and do not much drag. Ride in them comfortably.
The goods is good
The goods are satisfied, a nice bonus cover. Quality is good
Трудно сказать насколько они надёжно защитят при ударе, но это всяко лучше, чем ничего. в отличие от обычных наколенников не препятствуют движению сустава и не сползают.
For your money! I definitely advise you! Straight material is very good, hard, inside a soft substrate. Fixers are also not paper, so definitely take it. I did not check on the coil, but I took lighter shields normally cope, these will be even better.
Упаковка надорвана, такое ощущение что пытались посмотреть что там. Может это и стало причиной задержи. Чуть больше двух недель до Москвы, сроки доставки были сорваны - ожидал 10 октября пришло на 4 дня позже. В подарок кинули маску, за что спасибо. Хотел поставить 4 звёзды за срыв доставки по времени, но маска меня умилила. Нормальные наколенники, закрывают колени и голень. Посмотрим сколько прослужат. Дополню отзыв если что
Shorter. Even do not hesitate to take or not. Take it. Who writes about plastic thin, hello, are you in yourself? Make it thicker and more weight. Or do you want only knee pads to save you? They sit perfectly. I roll on a snowboard now, then I will use pokatushek for Moto. Long doubted. I don't. I was seated in color.