Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TRAINING FIEND SHOP (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trainingfiend.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good! Dress well! I'll buy other
The coat, the cut and I fabric is perfect, the fabric is not transparent and it is relatively thick, very good
I loved these shirts I usually buy in physical stores at twice the price, good fabric and good quality, I recommend it
Quality is good for the price!
Very fast shipping. Faithful description of the store. I can't evaluate it yet. Will be Christmas gift (I will not open, it is very well packed) I am very satisfied, the color is beautiful and the material is excellent.
The shirt is beautiful and has a good finish for the price the cost benefit was great.
Fast delivery and send super shirt, not the first
Very nice and well made shirt. The color is like in the ad.
Excellent product. Thick and full-body fabric. The solid color pieces came with thicker than striped fabric but all excellent. Arrived in less than 15 days. I'll buy more for sure
A great little bit. The material is dense, pleasant to the touch. The color is exactly the same as the picture. The size is just right. In general, I recommend the product and the store. I am very satisfied with everything.
I liked it very much. There are no tributes in terms of quality. Thank you!
The size for my height 182 and weight 100 fit perfectly. Shirt material is pleasant to the touch. Looks beautiful. Brought very quickly
Very nice quality, size to be confirmed.
Excellent product quality price very good product
Then Zé liked it very wellRecommendation sure buy buy because you will love like more even
looks amazing on me, love it
Decent, thick shirt, faithful size, gate 42, size 52, small Puso, height 174 cm. 90 kg., sat down perfectly. 10 days delivery. I recommend to purchase.
The shirt is not exactly blue, it is more like a type of light blue, the fabric does not feel very good but it is not annoying either, from a scale of 1 to 10 would give it a 6.
Simply excellent. Impressed me by the quality and workmanship. Is certainly worth every penny.
Good buy. Very comfortable to wear in tropical regions.