We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TRAINING FIEND SHOP (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trainingfiend.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Кроссовки очень классные, подошли отлично
Good value for money
Very light, ideal for gym sports workmanship very good TBM. Show again buy size ordered was ideal for number 39
Good quality goods. All as in the picture, I'm happy. Delivered on time.
пришло быстро, на 42 брал 43-9.5.все хорошо подошло. сетка, дышит, летом буду пробовать.
tenis muito confortável!
Super store full of perfection in what he does, thanks a lot to my friend.
good quality and very fast shipment recieved with in 13 days in saudia arabia
Good as usual!
They are very nice comfortable and super fast shipping
Very average packaging, small canvas to see in time
Tennis looked good, still not ran with it, but the quality looks good
5 Steren for the store, 5 Steren for the price, 5 Steren for the product, 5 Steren for transportation * * * * * super * * * * * everything is OK….
I'm happy, I recommend
Product so far is exceeding my expectations. Besides being light, it is beautiful. The only details was the number 40 is tightening my foot. Next Purchase Order a bigger. When the store, are very accurate! Thank you.
Malomerit exactly for 1 size. In the rest-norms.
very fast shipping. fits well, can't wait to start running
В принципе кросовками очень доволен.Качестово не плохое.И смотрится очень даже хорошо. Да и продовец отправил очень быстро. До Казани шло 13 дней. Но есть одно но. Ношу 43 размер, заказал специально 44,а пришел 45.Если носить сейчас с теплыми носками нормально. Но летом думаю будут велеки.
Ordered on October 12, sent on October 13, came to the Post Office on November 9. Track tracked. Sneakers are comfortable and light. At 45 Russian ordered 12 size. Seller recommend.
21.02.22пришел на почту 07.03.22 покупал 975р с купонами али, по 45 размеру подходят
Красивые кроссовки пришли, заказывала по распродаже. Качество отличное, не воняют, очень удобные нигде не жмут по ноге, лёгкие, стелька немного пружинит. Проклеенные хорошо, всё очень понравилось, на ноге не ощущаешь как в тапочках. Доставили за три недели, посылка отслеживалась на всем протяжении пути. Были упакованы в пупырчатый пакет, во внутрь кросовок вложили наполнение что б не помялись. Товар полностью соответствует описанию и картинке в приложении магазина. Продавцу поставила 5 звёзд за хороший и качественный товар и всем советую и рекомендую магазин и продавца. Брала на размер больше чем те что ношу у нас и сели идеально. Обязательно закажу ещё.