Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TRAINING FIEND SHOP (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trainingfiend.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The best lantern, I take the second already my wife on the bike, all in beauty
Thank you. Delivered quickly. The description corresponds to the product. Flaw. Confused that over the native packaging bag was pasted with Scotch with some inscriptions. And understand that the packaging bag was not possible. In my opinion it is bad. When I receive it, I must accurately determine the kissing of the package, and the Scotch does not allow it, glued to death.
Received as the ad. Product well packaged and working perfectly. Still want to test the battery life so have opportunity.
Fast enough to RB. came charged for 60%. Solid zovod packaging. Good equipment, the presence of such trifles as an elastic band for the fastening of a lantern to protect coloring and better twitching. It is clearly not on the declared lumens, but I will check in the field and try to complement the feedback if that. As a drawback I will note the location of the handle in the end of the flashlight-it is very much and very difficult to open the plug of the yusb connector. The sound of the signal is good, loud and nasty-only the deaf will not hear)))) For this money, a normal pribluda
Commodity Came qualitatively packed. The beam hits far. Not yet mounted on the bike. So far all is well
They are very good these lights, I had already bought another one, because I have two bikes, replace another bigger and more expensive one because it illuminates much better and the light sensor works very
I arrive super fast! Very compact, strong and bright. It carries rear light included to batteries. You can command over which it is tactile or with additional switch with cable and it carries Pi
Not a bad flashlight, but I'm not sure that it will normally live in the rain
Did not try
Recommend!!! Fast express shipping! Cahesto is very good!!!
Good product. Enough lighting to ride at night.
I order such a second. Same store. I have been using the first one for more than a year since October 2020, incl. In winter. Repeat delight does not make sense) The battery holds a little less, but not critical at all-in the frost-7 enough for almost 3,5 hours at the most powerful mode. That's not bad. It will be useful for someone that the most economical mode is the second after flashing.
Thanxx. I like it! Of the minuses: the unsuccessful location of the USB socket with a plug and on both lenses inside the trash and dust-you need to disassemble and blow. Signal tone is low. It would increase by 3-5 half tons and it would be much better. The light is wonderful. In general, I'm happy.
Nice lantern. Several modes of light. The sound of the signal is quite loud (me, wife and cat jumped from surprise). Came 18 days before Rostov
Nice lantern. Several modes of light. Loud sound. Bright stopper. Delivery in p13-6 days.
Quality Lantern + Electro Signal, heavy, took complete with a taillight, which is also good, in Kaliningrad for 2 weeks
The goods quickly everything is whole. Everything works. I'm happy with the store. Before Ulyanovsk, the parcel with Tovala for 2 weeks. Thank you very much.
посилка чудесна поїста до пункта заняло 2сісяця та 20днів
Month delivery, shines very bright, but the LEDs at full power are heated strongly. A good lantern, but with a heat sink you need to come up with something, inside two 18650 batteries can easily be changed.
It's a big enough fan. Touch button. Charge indicator. The signal is only from the console. At first glance, it causes confidence and quality.
Got it in 4 days. The lantern is both front and rear. The lantern holds tight, not too massive (for me it's good). In the photo the house is away in 50 meters, it can be seen well. The signal is very loud (sorry there is no adjustment of the sound level). With a separate button, I understood that you can use only in dry weather, because. The connection is not protected when connecting the button cable. Auto fog light brightness works well. The instruction is good to be fotoregim Yandex translator (in fact, you only need to understand the priority of light modes). The tail lamp works on 2 tablets 2032 (included). Pleased with the box of the lantern-good quality.
Excellent lantern, shines well! There is an electronic signal! The tail light is also not bad! Bright, on batteries 2032 Delivery fast!
Lantern Super came quickly sold well I recommend to everyone. Works checked.
Very easy to install and the light is very good. I really liked it.
Everything works. Delivered to Russia in 10 days to the Rostov region. Good, bright lanterns.