We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TRAINING FIEND SHOP (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trainingfiend.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
пиздабол. вы не отправили товар. где товар
I arrive in excellent condition and before time, I already tested with a plate and microscope connected to a laptop and it works very well
The son is happy, the ants are watching, everything is okay!
Брала за 800р на 11.11. Дошло оч быстро, за 2 недели. Брала ребёнку. Забавная штука на поиграть. Приложка немного глючит. За 800р нормально.
Does not work with Apple!
Very cool, for use in mobile quiet.
It fits the specified, that if it doesn't work on all Android phones, I tested it on my tablet and there was no bigger problem
The truth is, it's very cool, it works properly and I get there pretty fast.
It came fast. Much enlargement does not have. But to play leftover
Kapets 0.3 MP. It's a toy. Delivery fast.
I liked it very much! Quickly delivered, even before the promised!
All right, scanning the QR code for the instructions, downloading an app to see it on the phone.
Everything in the kit, in principle approaches, pixels on the screen you can see, water molecules will not be able to see. To look at the cockroaches and markings of chips and tracks is quite suitable.
В целом все хорошо, но вот в комплекте диск с драйверами без которых на компе нормально работать не будет, на их сайте тоже нет драйверов, стандартные плохо работают. В общем рекомендую.
Классная вещь. На фото : мошка, родинка и красный капилляр
The microscope is very high-quality assembly, it copes with its tasks. Basically I use the connection to the computer. The kit includes 2 adapters with USB to micro USB and Type-C. In addition to the microscope I bought a metal stand-a bracket with which it is much more convenient to work.
Device top only שהחיבור for mobile not stable It's fast within week almost
Delivered on time, tracked all the way. On the phone redmy 9 does not fit. I wrote to the store, while there is no answer. I'll add a review later.
Very fast shipping
Very good, good quality, tested in my Poco X3 Pro... quite liked.